Professional Experience
Experienced Professional in Digital Content Operations and Global Royalty Reporting in all digital media streams: Music, Film/TV, Books Publishing.
Expertise in the A.E.O Method: Automation, Enhancements & Optimization of system, program and function processes.
Specialize your skill set and establish your niche.
Build a proposal (pitch deck) for your employer.
Prepare and register your business.
Present and set your value.
Transition to Consultant from Employee.
Master
Corporate Experience
Work Experience
PROGRAM MANAGER, ROYALTIES - AMAZON.COM SERVICES LLC
2021 - Present
Customer-obsessed and highly analytical Program Manager
Responsible for global royalty program and focus on the planning, execution and delivery of our regular royalty commitments.
Cross-functional and work closely with multiple teams including finance, contracts, author relations, editorial, product, and engineering to drive operational efficiencies.
Develop an understanding of the current and future technologies required to deliver the end-to-end process, including contracts, metrics collection, data aggregation, royalty calculations, payment processing, and reporting.
Manage operational issues, identify and address root causes, have the ability to influence, and consistently deliver results.
INDEPENDENT CONSULTANT - THE OCTAVE GROUP
2021 - Present
Maintained role as Head of Global Music Royalties, as an independent consultant
HEAD OF GLOBAL MUSIC ROYALTIES - THE OCTAVE GROUP
2019 - 2021
Ensured royalty processing procedures are carried out for all designated global territories in accordance with controls & licensing agreements.
Prioritized workload for the Global Royalties team adhering to agreed deadlines and royalty timetables.
Prepared statistics and detailed royalty reporting for the territories and internal senior management.
Performed analysis of royalty data and processes, including budgeting, royalty calculation and financials forecasting.
Strategist on recommendations for process improvements and project lead with their implementations.
Assisted with the design and user acceptance testing (UAT) of system upgrades.
Directed & lead royalty and ad hoc analysis and special projects.
Download resume for more details.
DIRECTOR OF ROYALTY REPORTING - TIDAL, INC
2007 - 2011
Oversee a growing department including driving professional development, managing talent performance, optimizing team structure, coordinating staffing and recruiting.
Maintained database automatization and development of new system solutions while administering operational procedures, specifications and performance insights to optimize business needs Professional Summary Technical Skills Professional Experience
Established and maintain cross-functional, high-impact projects while serving as the subject matter expert for royalties reporting and system methodology, processes, guidelines, and procedures.
Built strong relationships with new and existing partners and clients to leverage expectations and requirements to ensure proper coordination of deliverables, requests and solutions.
GLOBAL DIGITAL SERVICING ~ DIGITAL ONBOARDING COORDINATOR (CONTRACTOR) - TWENTIETH CENTURY FOX
2017 - 2017
Project managed the Global On-boarding processing for new global partners supporting the international launch in EU, LATAM & Asia
Serviced digital distribution of assets delivery for new/existing TTV (Broadcasting Clients) through systematic/manual process.
Coordinated to insure assets are aligned to specification requirements with third party service providers.
Conceptualized the reporting & analytics for weekly/monthly metrics.
ADDITIONAL EMPLOYMENT HISTORY AVAILABLE- DOWNLOAD RESUME FOR DETAILS
2007 - 2017
Education
BACHELOR OF ARTS IN COMMUNICATION - STATE UNIVERSITY OF NEW YORK AT NEW PALTZ
2007
Concentration in Media Management
Recipient of Education Opportunity Program Scholarship
ADDITIONAL COURSE TRAINING
PROJECT MANAGEMENT - AMA EXECUTIVE CONFERENCE CENTER
2012
Coursework in Improving Your Project Management Skills: The Basics for Success
Skills
BUSINESS INTELLIGENCE SOFTWARE:
Pentaho (BI) Suites
Redshift
ETL Processor
Stash
Ruby on Rails
GitHub
ORACLE
DATA VISUALIZATION SOFTWARE:
SAP Business Objects
Tableau
MicroStrategy
DB Visualizer
MYSQL (Intermediate)
SALESFORCE SOFTWARE:
CRM & Jobscience
ExFlow
Concur
PROFICIENT IN MICROSOFT:
Excel (Expert)
Word
Outlook
PowerPoint
Access
SharePoint
G-suite
MAC OS/OS X SYSTEMS
CLOUD-BASE STORAGE CLIENTS:
Amazon S3
Cyberduck
Filezilla
Text Wrangler
COLLABORATION SOFTWARE:
Confluence
Jira
Slack
Zendesk
